14 Day Guarantee
At Ark, we stand behind our products and we are confident that the experience you have with our portable power products will be outstanding!
However, if for any reason you are not completely satisfied with your ArkPak or any of the accessories – we offer a 14-day money back guarantee – minus the cost of the original shipping. All we ask is that your ArkPak meets the criteria set out below:
You purchased it directly from Ark Corporation, and;
- You are within 14 days of the original purchase date
- It is returned to us in like new condition
- It is returned to us in our original packaging
Note: This money-back guarantee only applies to products purchased directly from Ark Corporation. For all retail purchases, please contact the retailer / distributor you purchased it from and ask them about their return policy.
How do I return my purchase?
Contact our Customer Service Team on: 630 723 0072 or E-Mail: email@example.com . Our Customer Service team will then give you a Money Back Guarantee (MBG) number.
You must properly package the product in its original packaging, clearly marking the MBG number on the package and you must include your original proof of purchase date with the product.
Send the product by mail or courier, at your expense to: Ark Corporation, 1005 N. Commons Drive, Aurora, Illinois, 60504
We will process your return and refund your money, for all products being shipped to locations in the USA (excluding Hawaii and Alaska).
If for any reason we have not met your expectations please let us know at: firstname.lastname@example.org
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